SEO for Small Business: Supercharge Your Visibility
You are welcome to our guide on SEO for small companies. In today’s digital era, possessing a strong online presence is crucial for achievement. Small organizations, specifically, can greatly benefit from implementing effective SEO approaches to boost their visibility and reach their audience. By optimizing their websites and content, small businesses can increase their search engine rankings, drive organic traffic, and ultimately enhance their client base.
In this article, we shall explore the value of best SEO services small business and just how it may be a game-changer for their online visibility. We are going to discuss the impact of SEO, the difference between small business SEO and local SEO, and why it matters. We will offer practical tips and strategies to aid small businesses maximize their SEO efforts and stay ahead of the competition.
Primary Takeaways:
- Implementing SEO strategies can significantly improve the online visibility of small businesses.
- Small business SEO is different from local SEO, with unique considerations and approaches.
- SEO is really a long term investment that may generate organic traffic and attract the best audience.
- Creating compelling and localized content is crucial for engaging with all the local audience.
- Maximizing SERP visibility, building brand awareness, and leveraging reviews are crucial SEO tactics.
Understanding the Impact of SEO on Small Organizations
Within this section, we will delve into the idea of Small Business SEO and explore its effect on small companies. SEO, which stands for Search Engine Optimization, plays a crucial role in improving online visibility and driving organic visitors to websites. By implementing effective SEO strategies, small businesses can grow their online presence and stand above the competition.
What exactly is Small Business SEO?
Small Business SEO refers back to the optimization techniques specifically tailored for small organizations to improve their visibility on search engine listings like Google. It involves optimizing various elements of an internet site, including content, keywords, meta tags, and backlinks, to position higher in search engine results pages (SERPs) and attract relevant organic traffic.
The Main Difference Between Small Business SEO and Local SEO
While Small Business SEO targets enhancing the online presence of small companies generally speaking, Local SEO is a lot more geographically targeted. Local SEO aims to optimize a business’s online visibility for local searches, helping them reach potential customers within their specific location. While both Small Business SEO and Local SEO share common optimization techniques, Local SEO puts more focus on factors like Google My Business profiles, local keywords, and directory listings.
Why SEO is really a Game-Changer for Small Organizations
SEO has turned into a game-changer for small companies, providing them with a reasonable and effective way to contend with larger businesses in the digital landscape. Below are a few key explanations why SEO is essential for small businesses:
- Increased Online Visibility: By implementing SEO strategies, small companies can improve their rankings on SERPs, driving more organic targeted traffic to their websites and increasing their online visibility.
- Targeted Audience: SEO allows small organizations to concentrate on specific keywords and optimize their site to draw in the right audience. This can help in driving relevant traffic that is more likely to convert into customers.
- Cost-Effective Marketing: In comparison to traditional marketing methods, SEO delivers a cost-effective means for small companies to promote their products and services to some wider audience.
- Long term Growth: SEO is actually a long term investment that will yield continuous outcomes for small companies. By consistently improving their SEO efforts, small businesses can maintain and boost their online visibility, resulting in sustained growth.
Overall, Small Business SEO has got the potential to become a game-changer for small organizations, providing all of them with increased visibility, targeted audience reach, and cost-effective marketing opportunities. By embracing SEO strategies, small organizations can obtain a edge against your competitors and thrive in the digital landscape.
Significance of Google Business Profile for Local Visibility
In today’s digital era, using a strong online presence is essential for small companies seeking to thrive. One powerful tool that can significantly enhance a small business’s local visibility is really a Google Business Profile.
A Google Business Profile is really a free listing that appears when individuals hunt for companies on Google or Google Maps. It gives you essential information regarding your business like address, phone number, website, business hours, and customer reviews.
Optimizing your Google Business Profile can have a significant effect on attracting local customers. Whenever people search for services or products in their area, getting an optimized and updated profile increases the likelihood of your business being featured prominently within the local search results. This heightened visibility can drive traffic to your web page and ultimately increase conversions and sales.
Additionally, a Google Business Profile enables you to showcase your business in a visually appealing way. You can include photos, videos, and post updates to engage with potential customers and provide them with a much more immersive experience.
Furthermore, customer reviews and ratings play a crucial role in customer decision-making. An optimized Google Business Profile enables customers to depart reviews and ratings, building social proof and credibility for your business. Positive reviews and ratings can have more customers and differentiate your business from competitors.
To conclude, creating and optimizing a Google Business Profile is vital for small businesses wanting to improve their local visibility. By benefiting from this free and powerful tool, small companies can enhance their online presence, attract more local customers, and ultimately boost their business.
Strategic Keyword Research for Targeted Outreach
So that you can increase the visibility of small organizations online, strategic market and keyword research plays an important role. By identifying relevant keywords, businesses can make targeted outreach campaigns that attract the right audience and drive organic visitors to their websites.
The whole process of strategic niche research involves:
- Understanding your audience: Conduct researching the market and develop buyer personas to achieve insights in to the preferences, needs, and pain points of the potential customers.
- Identifying industry-specific and site-specific keywords: Use keyword research tools to discover keywords which can be related to your business and site. These may include long-tail keywords, location-based keywords, and industry-specific terms.
- Competitor analysis: Analyze the keywords that the competitors are targeting and identify gaps or opportunities which will help you stand out within the search engine rankings.
- Relevance and look volume: Prioritize keywords that have a high search volume and therefore are highly relevant to your business. This will make sure that you attract qualified traffic to your web page.
Once you have identified the appropriate keywords, it is possible to incorporate them to your website content, including your headings, meta tags, page titles, and within the body of your own text. By optimizing your site content with these targeted keywords, you increase the probability of ranking higher in search engine results, making your business more visible to potential prospects.
Advantages of Strategic Keyword Research for Small Organizations |
---|
Higher search engine rankings |
Boost in organic traffic |
Attracting highly relevant leads |
Improved conversion rates |
Enhanced online visibility and brand recognition |
Creating Compelling and Localized Content
One from the key factors in attracting and fascinating the local audience is creating compelling and localized content. This can be crucial for SEO companies for small businesses trying to begin a strong online presence and connect with their target market. By concentrating on topics that resonate along with your local audience and incorporating local events and activities in your content, it is possible to effectively grab their attention and make a loyal following.
Identifying Topics That Resonate along with your Local Audience
To generate compelling content that resonates with your local audience, it’s necessary to understand their demands, interests, and preferences. Take time to research and identify topics that are related to your potential audience. Consider conducting surveys or interviews with your existing customers to achieve insight into their concerns, questions, and areas of interest. This will help you tailor your content to satisfy their expectations and provide valuable information that they find valuable and engaging.
Furthermore, staying current with local news, trends, and events will also help you identify topics that resonate along with your local audience. By incorporating timely and relevant information into your content, it is possible to position yourself as a trusted source of information and establish your business as being a go-to authority in your local area.
Incorporating Local Events and Activities in your Content
Local events and activities play a substantial role in shaping the material of the community. By integrating these events into your content, you can create a sense of connection and relevance along with your local audience. Consider writing blog posts, creating videos, or sharing social media marketing updates that highlight upcoming local events and activities. This may not just demonstrate your involvement in the community but in addition provide valuable information and entertainment to your audience.
Additionally, consider partnering with local companies, organizations, or influencers to co-create content that showcases local events and activities. This collaboration will help expand your reach and additional strengthen your exposure to the regional audience. It’s a win-win situation, when you provide valuable content in your audience while also supporting and promoting local organizations and initiatives.
Types of Incorporating Local Events and Activities into Content Creation
Content Type | Example |
---|---|
Blog Post | “Top 10 Local Events to Attend This Season” |
Video | “Exploring Local Festivals: Helpful tips for the very best Food and Fun” |
Social Networking Post | “Join us this weekend at the XYZ Farmers Industry for fresh produce and local artisans. #SupportLocal” |
By creating compelling and localized content that addresses the interests and concerns of your local audience while incorporating local events and activities, you are able to establish a strong connection and foster engagement. This helps your small business stick out and make a loyal client base within your local community.
Maximizing SERP Visibility Through Effective SEO Tactics
To be able to boost their online visibility and reach a larger audience, small organizations need to implement effective SEO tactics that may maximize their presence on Search Engine Results Pages (SERPs). This section will explore various strategies and tactics that small businesses can employ to make sure maximum visibility on search engines.
One key factor in maximizing SERP visibility is on-page optimization . By optimizing website elements including title tags, meta descriptions, and headers with targeted keywords, small companies can improve their ranking on search engine results pages. Additionally, creating high-quality and relevant content which is optimized for users and search engines can further enhance visibility.
Another significant aspect is backlink building . Creating a strong network of high-quality backlinks from reputable websites can not only drive traffic to a small business’s website but in addition signal to look engines the website is authoritative and trustworthy. This can lead to improved visibility on SERPs.
In addition to on-page optimization and backlink building, small companies should consider other effective SEO tactics including:
- Developing a user-friendly website with clear navigation and fast loading times
- Optimizing website images by reducing file sizes and making use of descriptive alt text
- Utilizing social media platforms to engage with audiences and drive traffic to their internet site
- Implementing local SEO approaches to target specific geographic locations
- Monitoring and analyzing website performance using analytics tools to identify areas for improvement
By implementing these SEO tactics and staying up-to-date with the latest industry trends, small businesses can enhance their visibility on SERPs, reach their audience, and ultimately drive more organic traffic and conversions.
Table: Effective SEO Tactics for Small Organizations
Tactic | Description |
---|---|
On-Page Optimization | Optimizing website elements and content to improve SERP rankings |
Backlink Building | Acquiring high-quality backlinks from reputable websites to boost website authority and visibility |
User-Friendly Website Design | Creating a website that is very easy to navigate, fast-loading, and responsive |
Image Optimization | Reducing image file sizes and using descriptive alt text for improved search visibility |
Social Media Engagement | Using social media platforms to interact with audiences and drive traffic to the website |
Local SEO | Implementing techniques to target specific geographic locations and attract local customers |
Website Performance Monitoring | Using analytics tools to track and analyze website performance, identifying areas for improvement |
Building Brand Awareness with SEO
In today’s digital landscape, building brand awareness is vital for the prosperity of small companies. One effective way to achieve this is via strategic SEO strategies. By optimizing their online presence, small businesses can establish brand authority, improve brand visibility, and attract a loyal subscriber base.
SEO plays a crucial role in establishing brand authority. When small companies consistently produce high-quality, relevant content that aligns with their target audience’s needs and interests, they position themselves as experts inside their industry. It will help to construct trust and credibility, making customers more prone to choose their brand over competitors.
Improving brand visibility is yet another key benefit of implementing SEO strategies. By optimizing their website and content for search engines like google, small companies can enhance their visibility on search engine results pages (SERPs). Because of this when potential customers look for relevant keywords or phrases, the business’s website is very likely to show up in the best search results.
By appearing within the top search results, small organizations can attract organic traffic, generate leads, and improve their likelihood of converting visitors into customers. This increased visibility likewise helps to amplify brand awareness, as more individuals are exposed to the business’s name and offerings.
Additionally, SEO may help small businesses attract a loyal customer base. When companies consistently deliver valuable content and offer a seamless user experience, they create positive associations using their brand. This enhances customer care and encourages repeat business and word-of-mouth referrals.
Advantages of Building Brand Awareness with SEO |
---|
Establishes brand authority |
Improves brand visibility |
Attracts a loyal subscriber base |
Tailoring Your SEO Technique for the Niche
On the planet of SEO, one size does not fit all. It is vital for small companies to tailor their SEO techniques to their respective niches to accomplish optimal results. By customizing SEO approaches based on industry-specific needs, small organizations can effectively boost their online visibility and stay in front of the competition.
Customizing SEO Approaches for many different Small Business Types
Each small business type features its own unique requirements and target audience. Customizing SEO approaches involves comprehending the specific needs from the business and tailoring strategies accordingly. For example, a retail store may concentrate on local SEO and optimizing product listings, while a service-based business may prioritize content marketing and customer reviews.
By conducting thorough research and research into the target audience, small companies can uncover the most efficient SEO tactics that resonate with their niche audience. This consists of identifying relevant keywords, optimizing website content, and implementing on-page and off-page optimization techniques.
Analyzing Competitors to boost Your SEO Game
One of the key steps in tailoring an SEO technique for the niche is analyzing competitors. By studying the SEO tactics and techniques utilized by competitors in the same industry, small organizations can gain valuable insights and identify areas for improvement.
Competitor analysis helps small companies be aware of the keywords, content, and backlink profiles which are driving their competitors’ success. This information are able to be used to refine and boost their own SEO efforts. By learning from competitors’ successes and failures, small companies can optimize their SEO strategies and acquire a competitive edge within the digital landscape.
Leveraging Reviews and Social Proof in SEO
In today’s digital landscape, online reviews and social proof play an important role in the success of small companies. Search engine listings like Google consider customer reviews and social engagement as important ranking factors. By leveraging reviews and social proof effectively, small organizations can significantly enhance their SEO performance and boost their visibility online.
The Impact of Positive Reviews on Search Rankings
Positive reviews serve as a powerful form of social proof that can influence potential customers and check engines. When a small business features a high level of positive reviews, it signals to browse engines that the business is trusted and reputable. As a result, search engines like google may reward the business with higher search rankings, leading to increased visibility and organic traffic.
Generating and Showcasing Social Proof
Small companies can actively generate and showcase social proof to boost their SEO efforts. Below are a few strategies:
- Encourage satisfied customers to depart reviews: Small businesses can ask happy customers to go out of reviews on platforms like Google My Business, Yelp, or industry-specific review sites. These reviews can enhance credibility and attract more customers.
- React to reviews: Engaging with customer reviews implies that the business values customer opinions and cares about customer care. Responding promptly and professionally may have a positive effect on search rankings and customer perception.
- Showcase testimonials and endorsements: Small organizations can feature customer testimonials and endorsements on their site or social media platforms. These testimonials serve as social proof and can build trust.
- Monitor and manage online reputation: Regularly monitoring and addressing negative reviews or comments is vital. Promptly resolving issues can help mitigate any potential negative impact on search rankings and brand reputation.
Bringing It All Together
Leveraging reviews and social proof is a vital component of a powerful SEO strategy for small companies. By harnessing the effectiveness of positive reviews and effectively showcasing social proof, small organizations can boost their online visibility, have more customers, and ultimately drive business growth.
Localizing Your SEO Efforts with Geo-targeted Keywords
Understanding the strength of Local Keywords
So that you can improve your small business’s online visibility, it’s necessary to understand the effectiveness of local keywords. Local keywords are search phrases which are specific to particular geographic location, letting you target potential customers in your town. By including these keywords in your website content, you can increase your odds of appearing in local search engine rankings and attracting relevant traffic.
When selecting local keywords, it’s essential to consider the unique characteristics of your own audience as well as your local market. This should help you choose keywords that resonate along with your prospective customers and align making use of their search intent. By comprehending the specific terms and phrases that your particular local audience uses while searching for products or services like yours, it is possible to optimize your site content to fulfill their requirements and improve your website’s visibility in local search results.
Integrating Local Keywords into Your Website’s Metadata
Integrating local keywords into your website’s metadata is an efficient approach to signal to search engines that your particular business is relevant to local searches. Metadata refers back to the information that is embedded in the code of the web pages and it is not visible to visitors. By optimizing your metadata with local keywords, you can provide search engine listings with valuable information about your business’s location and improve the chances of you appearing in local search engine rankings.
For instance, you can include local keywords in your page titles, meta descriptions, and image alt tags. This helps search engines like google understand the context of your own content and connect it to relevant local searches. When creating your metadata, make sure you include compelling and relevant information that entices users to click your website searching results.
As well as metadata, it’s important to incorporate local keywords naturally throughout your website’s content. This consists of your page headings, body text, and image captions. By weaving local keywords seamlessly into your content, you can improve your website’s relevance for local searches and increase your odds of attracting local customers.
By localizing your SEO efforts with the use of geo-targeted keywords and integrating them effectively in your website’s metadata, it is possible to enhance your small business’s online visibility and attract local customers who are actively looking for the goods and services you are offering.
Image Optimization and its Effect on SEO Performance
When it comes to improving SEO performance for small companies, image optimization plays a crucial role. Optimized images not merely improve the appearance of any website but in addition play a role in reduced loading times, ultimately boosting the site’s overall SEO.
Reducing Loading Times with Optimized Images
Long loading times can negatively impact user experience and search engine rankings. By optimizing images, small organizations can significantly lessen the time that it takes for webpages to load. This might lead to better user engagement and increased organic traffic.
There are several approaches for optimizing images:
- Compressing images without compromising quality: By reduction of the file size of images, businesses can ensure faster loading times without having to sacrifice looks.
- Making use of the appropriate image file format: Deciding on the best file format, including JPEG or PNG, depending on the image content can help optimize loading speeds.
- Implementing lazy loading: This method involves loading images only while they are visible on the user’s screen, further improving page load times.
By implementing these optimization techniques, small companies can create a better user experience and increase their website’s overall SEO performance.
Utilizing Alt Text and File Names to improve SEO
Alt text and file names are critical elements for optimizing images and boosting SEO. Alt text provides textual descriptions of images, which not just helps search engine listings comprehend the content but also improves accessibility for visually impaired users.
When crafting alt text, you should use relevant keywords that accurately describe the image. This permits search engine listings to associate the photo with relevant search queries, improving the likelihood of higher rankings in image search results.
Along with alt text, optimizing file names is incredibly important. When saving image files, small organizations should use descriptive file names that incorporate relevant keywords. It will help search engines understand the image’s content and enhances the overall SEO performance.
By optimizing images through alt text and file names, small organizations can boost their online visibility and have more targeted organic traffic.
Ensuring Mobile Responsiveness for User-Friendly Experiences
In today’s digital landscape, mobile products are becoming the most preferred method for accessing the internet. As a small business, it is crucial to prioritize mobile responsiveness to provide user-friendly experiences to your audience. Besides it boost the overall usability of your website, it also includes a direct effect on your SEO performance.
Mobile responsiveness refers to the ability of the web site to adapt and display properly on different screen sizes and devices. It makes sure that your site looks and functions seamlessly, whether or not it really is accessed on the computer, smartphone, or tablet.
With regards to SEO, mobile responsiveness plays an important role in search engine rankings. Search engines like google, like Google, prioritize websites that offer a mobile-friendly experience to users. Mobile-friendly websites will probably rank higher searching results, leading to increased visibility and organic traffic.
Optimizing your site for mobile devices involves various factors. Firstly, you should ensure your website is designed utilizing a responsive web design framework. This enables your site to automatically adjust and adapt its layout in accordance with the tool and screen size it is actually being viewed on. The information, images, and overall design should be optimized to match smaller screens without having to sacrifice quality or user experience.
Additionally, page loading speed is another crucial factor for mobile responsiveness. Mobile users expect fast-loading websites, and slow-loading pages can result in high bounce rates and lower search rankings. Optimize your images, minimize CSS and JavaScript, and leverage caching techniques to improve loading times on mobile devices.
Usability is essential on mobile devices, and that includes having easy-to-navigate menus and clickable buttons that are suitable for touchscreens. Implementing mobile-friendly features like collapsible menus, larger buttons, and simplified forms can greatly boost the user experience on mobile devices, leading to increased engagement and conversions.
By ensuring mobile responsiveness for the small business website, you are not only serving the evolving needs and preferences of the audience but also improving your SEO performance. With more and more users depending on mobile devices to gain access to information, products, and services, providing an individual-friendly mobile experience is important for your success and development of your small business.
As a Final Point
SEO is not only a short-term fix for small businesses; this is a long term investment for sustained growth and enhanced online visibility. By implementing effective SEO strategies, small businesses can enhance their online presence, get more targeted traffic, and ultimately enhance their revenue.
When it comes to SEO, patience is key. It takes time for search engines to acknowledge and rank websites based upon their optimization efforts. However, the long term advantages of SEO make it an essential tool for small business growth. It allows organizations to establish their brand authority, interact with their audience, and stay competitive within the digital landscape.
Key takeaways for enhancing small business visibility online include conducting thorough niche research and implementing targeted outreach campaigns. By understanding the needs and preferences of the local audience, you may create compelling and localized content that resonates together. Optimizing your internet site with geo-targeted keywords and ensuring mobile responsiveness can also be crucial for providing an individual-friendly experience and improving search engine rankings.
Remember, SEO is not a one-time task; it requires ongoing effort and monitoring. By consistently monitoring your website’s performance, analyzing competitors, and leveraging reviews and social proof, it is possible to refine your SEO strategy and remain ahead of the competition. Using a solid SEO foundation, small organizations can make use of increased visibility, organic traffic, and sustainable growth.
FAQ
What exactly is Small Business SEO?
Small Business SEO means the process of optimizing a small business’s website and web-based presence to enhance its visibility and rankings on search engine results pages (SERPs). It calls for implementing various strategies and tactics including market and keyword research, on-page optimization, and link building to attract more organic traffic and potential customers.
What is the distinction between Small Business SEO and native SEO?
While Small Business SEO focuses on improving the overall online visibility of the small business, Local SEO specifically targets optimizing a business’s presence in local search engine rankings. Local SEO emphasizes geo-targeted keywords, optimizing a Google Business Profile, and leveraging local directories to bring in customers in a specific geographical area.
Exactly why is SEO a game title-changer for small businesses?
SEO is actually a game-changer for small companies since it levels the playing field and allows them to contend with bigger brands. By implementing effective SEO strategies, small businesses can increase their visibility, attract targeted organic traffic, and make brand authority within their industry. This might lead to higher website traffic, better lead generation, and ultimately, increased sales and revenue.
What exactly is the importance of using a Google Business Profile for small organizations?
Possessing a Google Business Profile is crucial for small businesses as it enhances their local visibility and credibility online. A Google Business Profile provides essential information such as business hours, contact details, and testimonials. Optimizing this profile makes sure that small companies show up in local search engine rankings and make a positive impression on potential prospects.
Just how can strategic keyword research benefit small organizations?
Strategic keyword research helps small companies identify probably the most relevant and valuable keywords for industry, audience, and business goals. Through the use of these keywords inside their website content, blog posts, and other digital marketing efforts, small organizations can get more organic traffic, improve their search engine rankings, and increase their chances of converting visitors into customers.
How could small organizations create compelling and localized content?
Small companies can produce compelling and localized content by identifying topics that resonate with their local audience and incorporating local events and activities into their content creation. This can include addressing local interests, highlighting community involvement, and showcasing unique facets of the neighborhood area within their blog posts, articles, and social networking content.
What exactly are some effective SEO tactics for maximizing SERP visibility?
Some effective SEO tactics for maximizing SERP visibility include on-page optimization techniques like optimizing meta tags, headings, and URL structures, building high-quality backlinks from authoritative websites, creating engaging and shareable content, and optimizing website loading speed. These tactics help small organizations rank higher on search engine results pages and attract more organic traffic.
How can small organizations build brand awareness with SEO?
Small organizations can build brand awareness with SEO by establishing brand authority through high-quality content creation, enhancing brand visibility through local SEO efforts, and attracting a loyal subscriber base by consistently delivering value and meeting customer needs. SEO helps small organizations connect to their target market, increase brand recognition, and ultimately, boost their brand presence online.
How could small companies tailor their SEO techniques for different business types?
Small companies can tailor their SEO techniques for different business types by understanding industry-specific needs and analyzing competitors. This requires conducting thorough consumer research, identifying target keywords, and customizing SEO approaches in accordance with the unique requirements and goals of the specific business niche. Additionally, analyzing competitor strategies provides valuable insights for optimizing SEO efforts.
How could small businesses leverage reviews and social proof in SEO?
Small companies can leverage reviews and social proof in SEO by generating positive reviews from satisfied customers, answering reviews to demonstrate engagement and trustworthiness, and showcasing these reviews on their website along with other online platforms. Positive reviews and social proof not merely boost search engine rankings but also instill trust in prospective customers, resulting in increased conversions and business growth.
Exactly why is localizing SEO efforts important for small businesses?
Localizing SEO efforts is important for small organizations since it enables them to target specific geographic areas and attract relevant local customers. This requires using geo-targeted keywords, optimizing local directories and listings, and tailoring website content to handle the unique needs and preferences of the local audience. By centering on local SEO, small businesses can increase their visibility and competitiveness in the local market.
So how exactly does image optimization impact SEO performance for small businesses?
Image optimization plays a significant role in improving SEO performance for small organizations. By optimizing images for webpages, like reducing file sizes and looking after appropriate dimensions, small organizations can improve website loading times, enhance user experience, and enhance their odds of ranking higher on search engine results pages. Additionally, utilizing relevant alt text and descriptive file names for images can further boost SEO visibility.
The reason why ensuring mobile responsiveness essential for small business websites?
Ensuring mobile responsiveness for small business websites is crucial because progressively more users access the internet through mobile devices. Mobile-friendly websites improve user experience, reduce bounce rates, and increase the probability of higher search engine rankings. Optimizing websites for mobile devices enhances the overall SEO performance for small businesses and helps them attract and retain mobile users as potential prospects.